Terms of Service
Article 1 - Purpose
These general terms and conditions govern the contractual relationship between Devynium and its customers regarding the sale of OpenClaw installation and development services.
Article 2 - Services
Devynium offers the following services:
- Complete OpenClaw installation on VPS server
- Server configuration and security
- Custom skills development
- Usage training
- Technical support
Article 3 - Price and Payment
Prices are indicated in euros including tax. Payment is made as follows:
- 50% upon order
- 50% upon delivery
Accepted payment methods are: bank transfer, credit card, PayPal.
Article 4 - Delivery Time
Installation is guaranteed within 24h after receipt of payment and provision of necessary access. In case of delay, a 50% discount is automatically applied.
Article 5 - Money-Back Guarantee
A 30-day money-back guarantee is offered. If the customer is not satisfied with the service, they can request a full refund within 30 days of delivery.
Article 6 - Support
Technical support is included according to the chosen package:
- Starter: 30 days
- Pro: 90 days
- Enterprise: custom
Article 7 - Liability
Devynium commits to providing a professional service in accordance with quality standards. The customer remains responsible for the use they make of the service and their server.
Article 8 - Applicable Law
These conditions are subject to French law. In case of dispute, French courts will have sole jurisdiction.